Privacy Policy

Introduction

Nexus AI is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Data Collection

We collect the following types of personal data:

• Contact Information: name, email address, phone number
• Usage Data: IP address, browser type, pages visited
• Communication Data: messages sent through contact forms
• Cookie Data: preferences and session information

2. How We Use Your Data

• To provide and maintain our services
• To respond to your inquiries and requests
• To improve our website and services
• To send updates and marketing communications (with consent)
• To comply with legal obligations

3. Legal Basis for Processing

We process your data based on:

• Consent: for marketing communications and cookies
• Contract: to provide requested services
• Legitimate Interest: for business operations and improvements
• Legal Obligation: for tax and regulatory compliance

4. Data Protection

We implement comprehensive security measures including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security audits and monitoring
• Compliance with Singapore's Personal Data Protection Act
• Breach notification procedures within 72 hours

5. Your Rights

Under data protection law, you have the right to:

• Request access to your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

6. Data Retention

We retain your data for:

• Contact form submissions: 3 years
• Service records: 5 years
• Financial records: 7 years (legal requirement)
• Marketing data: until consent withdrawn

Contact Us

For questions about this privacy policy, contact us at:

Email: [email protected]

Phone: +65 6571 3284

Address: 18 Cross Street, #14-09, Singapore 048423